Finally, after lengthy days of searching you have found the best nursing home in Slacks Creek, Queensland, for your aging relative. The place looks homey, comfortable and the staff professional and caring. Your senior seems to love it truly. However, your work is not over yet. You want to make sure that your loved one receives the care that has been promised and also what he or she deserves. According to Slacks Creek aged care experts, a quality aged care centre meets the needs of its residents and not the other way round.
As the family of the resident, you have the primary duty of assessing the quality of care being offered in the Slacks Creek aged care centre you've chosen. So, how do you make this happen?
Visit as many times as possible
Slacks Creek aged care professionals advise families to visit their loved ones in nursing homes as many times as possible. By doing this you are more likely to take note of anomalies. While visiting the facility you may walk around and get a feel of the overall environment. Check out the cleanliness of the rooms, washrooms and even the resident’s clothes. How are the temperatures and lighting in the facility? Also look out for safety hazards as well as the behavior of the staff – are they helpful, genuine and affectionate? In addition to your daytime visits, visit the facility in the evenings, holidays and weekends. By doing so you’ll be able to take note of issues of understaffing.
You can get the information you need about care by simply asking some questions. Ask your loved one questions such as do you feel safe? Are you comfortable? Do you like the staff? Have you met other residents? Getting answers to these questions can tell you so much about the quality of care your loved one is receiving. If they have met other residents, then it means that they are given time to interact and socialize with each other. Similarly, if they are growing fond of a particular caregiver, it’s an indication that they are receiving personalized care.
Check out inspection reports
Most of us are interested in checking inspection reports only when shopping for a good Slacks Creek nursing home. However, this should continue even after your loved one has taken up residence. Any reputable nursing home or respite Slacks Creek has today should be willing to provide inspection reports upon your request. The reports will give you a clue of the systemic problems in the aged care centre that could affect your senior.
Red-flags of substandard care
By visiting the facility, asking questions and perusing through inspection reports, you should look out for the following warning signs:
- Marked physical or emotional changes
- Deflected or unanswered questions
- Inadequate, discordant or frantic staff
- Undernourishment and dehydration
When you do your homework right you’ll certainly be able to determine whether or not your loved one is getting the quality care he or she deserves. And, ultimately your gut will tell you – if you have a feeling of uneasiness whenever you visit the facility it is best to look for another alternative. Arcare is a high quality and the best residential and personal aged care Slacks Creek facility you can get.